An Empowering Approach to Managing Social Service Organizations

Presenting an empowerment-oriented approach, this new how-to guide covers the most recent innovations and current theories you need to manage and create a successful social service organization. This all-in-one guide to service organization management best practices will help you gain the skills you need to effectively lead and empower your staff. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: ? values and ethics ? organizational structure ? diverse clientele and access to services ? barriers to service delivery ? cultural competency ? fight for social justice ? financial resource management ? evaluating program outcomes ? control of the external environmentDonna Hardina PhD is the author of 'An Empowering Approach to Managing Social Service Organizations', published 2006 under ISBN 9780826138156 and ISBN 0826138152.